privacy & your data

We respect your privacy and are committed to protecting your personal information.

Last updated: 28 February 2026 · This policy describes how Fit Closet collects, uses, and shares your personal data when you visit our website or interact with us.

1. who we are

Fit Closet (referred to as "we", "us", or "our") is a fashion brand with its digital presence at Fit Closet.com. We are the data controller responsible for your personal information. Our registered office: Via della Spiga 24, Milano, Italy. For privacy matters, you can contact us at privacy@Fit Closet.com.

2. information we collect

We collect different types of information to provide and improve our service to you:

2.1 personal data you provide

  • Contact details: name, email address, shipping address, phone number – when you create an account, place an order, or sign up for our newsletter.
  • Payment information: processed securely by third‑party payment processors (we do not store full credit card details).
  • Profile data: preferences, size selections, favorite items, and communication choices.

2.2 automated information

  • Usage data: pages visited, time spent, referral source, and interactions (collected via cookies and similar technologies).
  • Device data: IP address, browser type, operating system.

3. cookies & tracking

We use cookies and similar trackers to enhance your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings or our cookie consent tool. Third‑party cookies (e.g., from Google Analytics, social media platforms) may also be used – these are governed by their respective privacy policies.

Your choices: Most browsers allow you to refuse or delete cookies. Be aware that disabling cookies may affect the functionality of our website.

4. how we use your information

We use your personal data only when we have a legal basis to do so. Common purposes include:

  • contract To process and fulfill your orders, including returns.
  • legitimate interest To improve our website, send service updates, and prevent fraud.
  • consent To send marketing emails (you can withdraw anytime).
  • legal obligation To comply with applicable laws (e.g., tax records).

5. sharing & disclosure

We never sell your personal data. We may share information with trusted third parties to help us operate:

  • Service providers: payment processors (Stripe, PayPal), shipping carriers (DHL, FedEx), IT hosting, and email marketing platforms (Klaviyo).
  • Business transfers: in case of a merger or acquisition, your data may be transferred – we will notify you.
  • Legal requirements: if required by law or to protect our rights.

6. international transfers

Your information may be transferred to and processed in countries outside the European Economic Area (EEA). When we do so, we ensure appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.

7. data retention

We retain your personal data only as long as necessary for the purposes outlined in this policy. For example, order information is kept for tax and warranty purposes (typically 5 years). Marketing data is retained until you unsubscribe.

8. your rights

Depending on your location, you may have the following rights regarding your personal data:

  • Access, correction, or deletion of your data.
  • Withdraw consent at any time (where processing is based on consent).
  • Object to processing for direct marketing.
  • Data portability.

To exercise your rights, contact us at privacy@Fit Closet.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

9. security measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or destruction. All data is transmitted via SSL/TLS encryption. However, no online transmission is 100% secure – you share information at your own risk.

10. children's privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with information, please contact us so we can delete it.

11. changes to this policy

We may update this privacy policy from time to time. The "last updated" date at the top will reflect the most recent revision. If we make significant changes, we will notify you via email or a prominent notice on our website.

12. contact us

If you have any questions about this privacy policy or our data practices, please contact our Data Protection Officer:

privacy@Fit Closet.com
Fit Closet SRL, Via della Spiga 24, 20121 Milano, Italy
Attention: Privacy Department